Subject: Important Update: Ensuring a Safe Environment for Your Canine Companion

Dear Valued Clients,

We hope this message finds you and your furry friends in good health. As part of our commitment to providing a safe and comfortable environment for your pets, we want to inform you about the measures we are taking to prevent the spread of possible canine influenza.

In light of recent developments in southern California, we have implemented the following safety protocols:

1. Enhanced Cleaning Procedures: Our facilities undergo rigorous daily cleaning and disinfecting processes regularly to maintain a clean and sanitary environment for all pets.

Additionally, all tools, surfaces, kennels, and equipment are being sanitized between each and every pet.

2. Staff Training: Our team is well-trained on recognizing symptoms of canine influenza and is vigilant in monitoring the health of all pets in our care.

3. Isolation Measures: In the event that a pet shows any signs of illness, we have designated isolation areas to prevent the potential spread of infection and may refuse service if a pet is exhibiting any symptoms.

4. Encouraging Vaccinations: We strongly recommend that all pets be up-to-date on their vaccinations, including the canine influenza vaccine. If your pet requires a booster or vaccination update, please contact your veterinarian.

5. Client Education: We encourage our clients to stay informed about the symptoms of canine influenza and to let us know if their pet has been in contact with an infected animal.

Please rest assured that we are dedicated to maintaining a secure environment for all pets in our care. If you have any concerns or questions, feel free to reach out to our team.

Thank you for entrusting us with the well-being of your beloved pets. We appreciate your understanding and cooperation in helping us keep our facility safe.